Last Updated: June 2026
Durham Farmers’ County Co-operative (“DFCC,” “we,” “us,” or “our”) is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website at durhamfarmerscountycoop.com, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name and email address when you subscribe to our newsletter
- Any messages or inquiries submitted through our contact form
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on the site, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and customer service requests
- Send you promotional emails, flyers, and news if you have subscribed (you may unsubscribe at any time)
- Analyze website traffic and user behaviour to improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Email marketing platforms (for newsletter delivery)
- Website hosting and analytics providers
- Advertising platforms (for the purposes described in Section 6)
These parties are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.
We may also disclose your information where required by law or to protect the rights and safety of DFCC, our customers, or others.
4. Email Newsletter
If you subscribe to our newsletter, your email address will be used solely to send you DFCC flyers, promotions, and updates. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors use our site.
You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.
6. Analytics and Advertising Technologies
Google Analytics
We use Google Analytics to collect information about how visitors use our website. This includes data such as pages viewed, time on site, and traffic sources. Google Analytics uses cookies to gather this information. The data is aggregated and does not personally identify individual users.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For more information on how Google uses data, visit google.com/policies/privacy/partners.
Meta Pixel (Facebook Pixel)
We may use the Meta Pixel on our website. This tool allows us to measure the effectiveness of our advertising and understand how visitors interact with our site after viewing a Facebook or Instagram ad. The Meta Pixel may collect your IP address, browser information, and pages visited.
You can manage your ad preferences through your Facebook account settings or learn more at facebook.com/privacy/explanation.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Your Rights
Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent to the collection or use of your information (subject to legal or contractual obligations)
To exercise any of these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Durham Farmers’ County Co-operative
Orono: 5968 Co-Op Rd, Orono, ON, L0B 1M0 | info@dfccorono.ca | 905-983-9134
Grafton: 10810A Highway 2, Grafton, ON, K0K 2G0 | info@dfccgrafton.ca | 905-349-2411